Taxi Management
Dispatch Hero is offering solutions to all the dispatching issues a Taxi Dispatch Company faces. Struggling with high call volume, missed appointments, or inefficient recall management?
Years Experience
Taxi Dispatch Services With Dispatch Hero
Dispatch provides back-office services so you can focus on the growth of your business rather than worrying about improving the efficiency of the support department. We provide 24/7 customer assistance, one button away from our customers. Additionally, we offer driver support services including dealing with technical assistance, route optimization, and on-boarding assistance.
The majority of the dispatch companies hire a large number of back-office services individuals, dedicate an area to office space, and spend thousands of bucks on the technology rather than partnering with a platform that offers affordable taxi dispatch services in terms of back-office services.
More Details About Taxi Dispatch
Dispatch Hero is familiar with the complexities a Taxi Dispatching company can face when it comes to complaint management and issue resolution. Our team of experienced staff is available to sort out issues and gather customer feedback to improve the services.
Booking and ride management are the core services Dispatch Hero offers. Your customers will be able to book a ride within 5 minutes or less as we know that time is precious for every customer as well as we manage other things such as delays and complaints about the ride.
Our task is not only booking rides and gathering feedback but we also offer performance monitoring and reporting. By partnering with Dispatch Hero, you can get email support, chat support, and live chat support to be updated about upcoming trends.
Dispatch Hero has been working for years and has offered services to hundreds of dispatch companies which are widely famous throughout the entire region. It is time to get rid of the taxi operations management services department and partner with Dispatch Hero. Our goal is to take your affordable dispatch services to the next level.
Dispatch Hero Have Year's of Experience in Taxi Dispatch
How does Dispatch Hero Work For Taxi Dispatch?
Efficient Booking Management: We process customer bookings with efficiency by using sophisticated systems, with little chance of error, to achieve timely and efficient booking.
Real-Time & Non-Stop Dispatching: As you book the ride, we contact the nearest taxi around you and inform all the details including your preferences. Once this step of contacting the driver is about to finish, we share a live location with you so you can track the cab.
Route Optimization: Our system ensures one is connected to the best and the quickest route for each ride. With smart mapping in place, we eliminate a lot of time and fuel wastage so everyone’s transit is faster.
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FAQs
We provide 24/7 customer assistance, driver on boarding, technical support, performance monitoring, and CRM integration to update your operations.
By replacing the need for in-house teams, office setups, and costly tools, we offer complete, affordable solutions to improve efficiency without added overhead.
Yes, our team managing high call volumes, last-minute bookings, and emergency conditions with real-time replies and positive issue resolution.